Terms of Sale
- Shipping:
- Shipping within the US is free. International orders are a flat rate of $5. Faster shipping is available upon request, for which prices will vary.
- Returns:
- If your jewelry arrives broken, do not open the plastic wrapper. Contact me to arrange a replacement (same design only). I don't offer refunds under any circumstances. It would be great if I was like the Zappos of glass jewelry, but I'm not. I'm just a guy in a garage.
Frequently Asked Questions
- Do you like cats?
- Yes!!
- Can I get a wholesale catalog?
- If you've already contacted me to place an order (before April 10th), I will be emailing you shortly to fulfill your order. Moving forward, I'll be discontinuing all but 2 of my wholesale acounts to focus more attention on custom work, art, and other pursuits. This is not expected to change anytime soon.
- What sizes are available?
- The sizes are shown in the hover menu, on the title of each image on the shop page. If a size is greyed out, it means the design isn't available in that size.
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What colors are available?
- At least all the colors on the shop page. If you'd like to request a color that you don't see there, contact me (above), and I'll let you know if I can make it happen. Sorry, no fuchsia. Also keep in mind, any colors I don't have on hand could take a very long time to procure.
- Do you make plugs, eyelets, labrets, or something for my downstairs?
- Nope.
- Halps! My thing is broken. Can I get a replacement?
- Yes! You can purchase a single replacement. And, I can match it pretty closely to the original. All you gotta do is take a picture of your non-broken piece sitting on graph paper and email it to jesse@somaticglass.com. Make sure to include the size and color of the jewelry, and the measurements of the paper in case it's metric or something unusual. I'll send a paypal request, then ship the replacement within a couple days of the payment clearing.
- Malkovich malkovich malkovich malkovich?
- Malkovich.
